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4-star hotel Check-in 15:00 · Check-out 12:00

Hotel Riu Plaza Chicago

Stay at Hotel Riu Plaza Chicago, rated 4.4 with 870 reviews. LGBTQ+ friendly, centrally located near Magnificent Mile, Navy Pier, and top Chicago attractions.

150 E Ontario St, Chicago, IL 60611, United States View on map
8.8/10
Very Good Based on 1007 recent guest reviews
Free Wi-Fi Paid breakfast Accessible Air-conditioned Laundry service
What recent guests emphasize

Comfortable stay in a prime location

Guests highlight spacious, clean rooms and attentive service alongside a great central location near Chicago’s Magnificent Mile and key attractions. Breakfast and on-site amenities receive frequent compliments, with minor notes on parking and small room details.

Guests often praise

  • Spacious, modern rooms featuring comfortable mattresses and excellent bathroom facilities
  • Prime location within walking distance to major sights like Navy Pier, Millennium Park, and luxury shopping
  • Friendly, professional, and attentive staff providing helpful and warm service
  • Buffet-style breakfast offering a wide variety of options and attentive seating service
  • Clean and well-equipped fitness center plus a welcoming lobby bar with quality drinks

Worth knowing

  • Valet parking is not available; nearby parking garages are common alternatives
  • To-go coffee cups are not permitted at breakfast, though rooms include coffee makers and free bottled water
  • Guests occasionally suggest small improvements like extra tissue boxes and additional trash liners in rooms
  • Rooftop bar is seasonal and may be closed during colder months, but the lobby bar serves as a comfortable alternative

Best for

  • Travelers seeking a central base ideal for exploring Chicago’s downtown and Magnificent Mile
  • Couples and families valuing spacious, clean accommodations with modern amenities
  • Guests who appreciate attentive, friendly service and thoughtful touches like luggage assistance
  • Visitors looking for a great breakfast experience included with their stay
  • LGBTQ+ travelers seeking a welcoming and inclusive environment
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About this property

Welcome to Hotel Riu Plaza Chicago

Situated in Chicago’s vibrant River North district, Hotel Riu Plaza Chicago offers a contemporary stay just steps from the Magnificent Mile’s luxury shops and iconic towers like the Wrigley Building. The central location also provides easy access to popular attractions including Navy Pier, Millennium Park, and The Art Institute of Chicago, making it a convenient base for visitors eager to explore the city’s cultural and entertainment highlights.

The hotel features modern, spacious rooms praised for their clean design and impressive city views, with many guests noting the quiet atmosphere and thoughtful in-room amenities such as coffee makers and refrigerators. Facilities include a lobby bar known for its welcoming ambiance and quality service, complementing the absence of a rooftop bar during colder months. Breakfast is served buffet-style with a variety of hot and cold options, earning positive remarks for attentive and friendly service.

Reviewers frequently highlight the attentive and helpful staff, from bellhop assistance to front desk service, emphasizing a smooth check-in experience and personalized touches. While parking options are nearby rather than on-site, the hotel's pedestrian-friendly surroundings make for easy exploration on foot or via public transit. The property is LGBTQ+ friendly, catering to a diverse guest profile seeking comfort and accessibility in downtown Chicago.

With a solid 4.4 rating from over 870 reviews, this hotel appeals especially to travelers looking for a well-located, clean, and efficiently run accommodation with reliable amenities. Its blend of practical facilities and closeness to key city sights makes it suitable for leisure visitors and those on short stays who prioritize convenience and local experiences.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Accessible
Air-conditioned
Laundry service
Business center
Kid-friendly
Restaurant
Fitness center
Bar
Smoke-free

Not available at this property

Parking
Pool
Pet-friendly
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

J
Justin Apr 01, 2026
10

Me and wife stayed here for restaraunt week and loved it! Great location, plenty of parking garages close by if you want to rent a car as well. Very nice and clean on the inside, up to date and great interior. Plenty of elevators so you’re not waiting all the time like some other places. The rooms are very spacious and nicely designed, quiet as well didn’t hear much outside noise. The breakfast is great, very European buffet style. My only complaints was they didn’t have valet and you can’t take a to go cup for coffee from the breakfast haha thought that was kinda weird. But at least you have a coffee maker in your room and free bottles of water so not entirely bad just more odd. Otherwise this place is great, prob the best I’ve stayed in downtown Chicago for sure.

M
Maria Mar 22, 2026
10

My partner & I had a great stay at Hotel Riu Plaza Chicago. The price was very reasonable for two nights. The location is perfect — everything is within walking distance. The front desk staff was extremely friendly, and having someone assist with our bags and bring them up to our room was such a helpful touch! We stayed in a Deluxe King room, which was spacious, modern, and felt very new. The hotel itself is beautiful. Breakfast was excellent: a large buffet, and the staff seated us and provided attentive service, which made the experience feel a bit elevated… (My only small suggestion would be to add extra tissue boxes in the room and additional trash liners outside of the bathroom.) Other than that, I would absolutely stay here again! Great room, great service, and great location.

JW
Jon Whiting Mar 11, 2026
10

Highly recommended top notch hotel in a brilliant location on Chicago’s magnificent mile. Amazing views from rooms. Well appointed spotlessly clean large room. Bathroom spectacular. Breakfast was plentiful offering hot options alongside an assortment of cold cuts, cheese, smoked salmon and fresh bakery along with fruit and cereals. Excellent lobby bar with a number of TV’s generally showing live sport (Some premier league football available too). All staff were courteous and professional. Will hope to stay again soon

MH
Martina Hagler Mar 08, 2026
10

Stopped into the bar at Riu Plaza Chicago during a stretch of seriously cold weather, and it did not disappoint. While the rooftop bar is understandably closed this time of year, the lobby bar more than makes up for it with a warm, inviting atmosphere and excellent service. Hospitality was top-tier from start to finish, attentive, friendly, and genuinely welcoming. The drinks were well crafted and balanced (not watered down), and the happy hour offerings were a pleasant surprise with solid options and great value. Food paired nicely with the experience, fresh, satisfying, and perfect for a casual bar setting. It made for an easy place to unwind, enjoy good conversation, and escape the Chicago cold without feeling cramped or rushed. Overall, a great alternative when the rooftop isn’t available. Excellent service, quality drinks, and a comfortable lobby space make this bar well worth a visit. Would absolutely return.

J
Jaezylle Jan 21, 2026
10

This was an amazing trip since we entered the hotel from Noah, their Bell Hop, helped us with our luggage from outside all the way to our room. Their check in desk greets you with open arms. They are amazing and service is amazing. We stayed there for 5 nights and their cleanliness was top notch. Everything around the hotel was walking distance and we also took the trains/buses for the experience as we have a toddler. Their buffet breakfast that is included was amazing and has different servings every day. We checked out late as our flight was later and they have a taxi already ready to take you with a flat rate of $55. Amazing, amazing, amazing! I would definitely stay here again and recommend this hotel to all my friends and family.

NF
Nick Figura Jan 18, 2026
10

Would highly recommend Hotel Riu Chicago! The location is unbeatable—right off the Magnificent Mile and close to everything. Our room was spotless, impressively spacious, and offered some really great views of the city skyline. As a bonus, the gym was actually clean and well-equipped with a good variety of machines and weights, which isn't always easy to find. A fantastic stay from start to finish!

MU
Monica Ucciani Jan 11, 2026
10

I went to Chicago this past January and stayed at the Riu Plaza Chicago, and I absolutely loved everything about this hotel. From check-in to the location, ambiance, and excellent breakfast, the experience was fantastic from start to finish. The rooms are comfortable and spacious, with a refrigerator and coffee machine. The mattress and pillows were perfect, making it easy to get a great night’s sleep. The bathroom is large, and the shower pressure was incredible. Breakfast was buffet-style with a wide variety of options. There was no long line to get in, and the service was efficient and friendly. The location is unbeatable, surrounded by great restaurants and shopping. Prices are very reasonable for the value, and the area feels safe and easy to walk around. This is definitely my new go-to hotel in Chicago.

JB
Jennifer Blinn Jan 08, 2026
10

Great hotel! Fantastic location! Absolutely amazing staff! Alma was really wonderful and welcoming and thoughtful! She sent us some delicious sparkling wine for our anniversary and gave us the most awesome restaurant recommendations! Thank you, Alma, for making our trip so special! We appreciate you!!

Location & neighborhood

Where you'll find Hotel Riu Plaza Chicago

Chicago, Illinois, USA

Central area with Magnificent Mile luxury shops & towers like the Wrigley Building, plus Navy Pier.

  • Millennium Station 17 min Walk
  • Ogilvie Transportation Center 36 min Walk
  • Chicago 11 min Walk
  • Chicago O'Hare International Airport 27 min Car · 1 hr 1 Transit
  • Chicago Midway International Airport 29 min Car · 42 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Illinois. Distances are rough real-world times, not straight-line.

The Art Institute of Chicago 37,862 reviews

The Art Institute of Chicago

111 S Michigan Ave, Chicago, IL 60603, United States

4.8 · Museum
Millennium Park 91,957 reviews

Millennium Park

Chicago, IL 60602, United States

4.8 · Park
Navy Pier 87,293 reviews

Navy Pier

600 E Grand Ave, Chicago, IL 60611, United States

4.6 · Tourist Attraction
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